**Description:** Hyatt Regency Manchester is set in the heart of Manchester’s Innovation District. This elegant and modern city-centre hotel is where people gather to learn, create, work, socialise and conduct business.

The hotel features 212 guestrooms, our Laureate Restaurant, serving inspiring and delicious cuisine, with a menu that celebrates one of the UK’s most multicultural cities, our Graduate Bar featuring an atrium, lounge and outdoor terrace seating. Our dedicated events floor also includes seven meeting rooms, from the more informal Turing Room to the Rothwell suite for up to 230 people.

**About the role:** As Team Leader Front Desk you are accountable for delivering a superior reception experience for our guests. Some of the key processes include but are not limited to: + Demonstrating a high level of customer service at all times + Assisting with guest requests, ensuring a high level of customerservice is delivered + Supervise and monitor the day to ...