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⏰ Full-time

Front Office - Switchboard Manager

Fairmont
Location πŸ“ banff, Canada
Posted πŸ“… May 31, 2026
Work Type ⏰ Full-time

Position Overview

  • Compensation: CAD 74,000 - CAD 76,000 - yearly

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Job Description

Join our Front Office leadership team as a Royal Service Manager, where exceptional guest experiences and inspiring team leadership come together. We are seeking a dynamic hospitality professional who thrives in a fast-paced luxury environment and is passionate about service excellence, operational efficiency, and colleague development. In this role, you will lead and mentor a team of Royal Service/Switchboard agents, champion guest satisfaction initiatives, and drive continuous improvement through feedback analysis and innovative operational practi...

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Job Details

⏰
Employment Type
Full-time
πŸ“Š
Category
Other-General
🏠
Work Arrangement
On-site
πŸ“
Location
banff, Canada