Position Overview
Job Description
What is in it for you:
- Meals, uniform and accommodation are provided. Free public transportation in the city.
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
What you will be doing:
- Supporting, training, and supervising front office team.
- Ensuring that all guest-related tasks are handled accurately and on time to improve guest experience.
- Handling complaints and special requests.
- Maintaining an orderly appearance throughout the reception area.
- Preparing monthly management reports on customer feedback, bookings, ...