One Pacific Place Serviced Residences-CRC Branch

On-site - Makati 3-5 Yrs Exp Diploma Full-time

Job Description

• Oversee daily front office operations, ensuring efficient guest check-in and check-out procedures.
• Manage and train front office staff, fostering a positive team environment.
• Handle guest inquiries and complaints with professionalism and efficiency.
• Collaborate with other departments to enhance overall guest experience.
• Educational Qualifications: Diploma in Hospitality Management, Tourism or related field.
• Experience Level: 3-5 years of relevant experience in front office operations.
• Skills and Competencies: Strong interpersonal and communication skills; proficient in customer service and relationship management.
• Responsibilities and Duties: Oversee front desk operations, manage staff, ensure guest satisfaction, and handle inquiries.
• Wo...