Kerzner International Limited

Location: Dubai, United Arab Emirates

Experience: 1–3 years

• Manage daily front office operations, ensuring exceptional guest experiences and high service quality.
• Lead and develop the front desk team, providing coaching and performance feedback.
• Coordinate guest services with other departments to enhance overall service delivery.
• Maintain accurate guest records, handle inquiries, and resolve complaints efficiently.
• Maintain cleanliness and uphold guest privacy standards in accordance with hotel policies.
• Monitor and support revenue generation and financial goals for the front office.
• Supervise administrative tasks such as reception desk operations and effective communication.
• Support human resource activities that enhance team performance and operational efficiency.