**Additional Information**
**Job Number** 26063430
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Bandung Hotel & Towers, Jalan Ir. H. Juanda No. 390, Bandung, West Java, Indonesia, 40135
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management

**JOB SUMMARY**

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the depa...