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Front Office Learning & Quality Specialist (Full-Time) | InterContinental Downtown Miami

IHG
Location 📍 Miami, United States
Posted 📅 May 02, 2026
Work Type ⏰ Full-time

Position Overview

**About us:**

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

+ Be charming by being approachable, having confidence and showing respect.
+ Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
+ Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommoda...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Miami, United States