Position Overview
About The Miiro Borneta Hotel
The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open‑plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect viewpoint for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella.
Key Responsibilities
- Guest experience: Ensure guests are greeted upon arrival and make time to interact effectively with guests.
- Welcome guests and assist with check‑in and check‑out procedures under the supervision of the Front Office team.
- Handle phone calls, emails, and guest inquiries, providing information about the hotel and its services.
- Manage reservations and update guest information in the hotel management system.
- Support the coordination of guests’ special requests with other hotel departments (Housekeeping, Guest Experience, etc.).