Position Overview
- First point of contact: Greeting visitors, and clients as they enter the office or call.
- Communication hub: Handling incoming and outgoing calls, emails, and messages.
- Administrative support: Assisting with clerical duties to help keep the office organized and running smoothly.
- Greeting and welcoming visitors: Ensure visitors feel welcomed and guide them to the appropriate person or department.
- Answering phone calls: Respond promptly and professionally, directing calls or taking messages.
- Handling mail and deliveries: Receive, sort, and distribute incoming mail and packages.
- Maintaining the reception area: Keep the front desk and waiting area tidy and presentable.
- Providing information: Offer basic information about the company, its services, and facilities, if required