Job Overview

We are seeking a dedicated Front Office Executive for a reputable hospital in Chennai. As a key team member, the successful candidate will manage front office operations, handle patient inquiries, and provide exceptional customer service, ensuring smooth administrative processes within the hospital.

Roles and Responsibilities

• Serve as the first point of contact for patients and visitors, providing a friendly and professional reception experience.
• Manage and coordinate patient appointments, liaising with healthcare providers to optimize scheduling.
• Respond to patient inquiries and direct them to the relevant hospital services, ensuring prompt and accurate information flow.
• Address and resolve patient concerns or complaints effectively, maintaining patient satisfaction and trust.
• Facilitate front office operations, including record management, ensuring that all a...