Front of House Manager

Franchised Motor Dealership - Pendle Area

Our client is looking to recruit a strong and passionate Front of House Manager.

Your key role will be to oversee the Service Advisors, and everything front of house, maximising profitability through various methods. In addition to this, you will assist the Service Advisors as and when required, effectively deal with any customer issues and complaints.

The ideal applicant MUST have current experience within a service department of a franchised motor dealership.

Working hours/days: Monday to Friday 8am - 5.30pm

Salary: £35k Basic | £42,300 OTE

Your main responsibilities will include:

To meet and exceed customer expectations in a customer focused environment.
Be the first point of contact for customer queries and feedback within the department.
Regularly review processes for improvement and monitor and working to monthly, quarterly and annual targets.
Organis...