Position Overview
Front of House Manager
Luxury Hospitality | Scottish Highlands
Are you an experienced Front Office leader with a passion for delivering exceptional guest experiences?
We're seeking an outstanding Front of House Manager to lead our Front Office operation, ensuring every guest receives a seamless, personalised and memorable experience from arrival to departure.
Working closely with the senior leadership team, you will lead the Front Office Hosts, Night Team and Porters, driving service excellence, team engagement and operational efficiency within a luxury hospitality environment.
The Role
As Front of House Manager, you will be responsible for the smooth day-to-day running of the Front Office, ensuring the highest standards of guest service are consistently delivered.
You will lead from the front, supporting your team in creating warm welcomes, handling guest requests with professionalism and care, and ensuring every interaction reflects th...