Join Walmart Canada as a Customer Service Manager in Joliette, QC, and make an impact in retail. Drive exceptional customer service through effective front-end operations management.
As a Customer Service Manager, your leadership will shape the operational framework that ensures customer loyalty and positive shopping experiences. You will oversee associate coverage, provide essential training, and ensure compliance with company standards. This role demands a focus on teamwork and customer satisfaction while maintaining the integrity of Walmart’s selling initiatives.
Key Responsibilities:
• Ensure adherence to safe lifting techniques and emergency protocols
• Address and resolve customer and associate matters
• Monitor Front End associates and manage breaks
• Provide training on operational accuracy and safety
• Verify approval processes for transactions
Requirements:
• Minimum age: 16 years
• Experience in retail management preferred
• Strong understand...