Position Overview
Description
We are looking for a welcoming and organized Receptionist to support daily front desk operations for a family owned business. This Long-term Contract position is ideal for someone who enjoys creating a positive patient experience, handling a fast-moving workflow, and keeping administrative details accurate throughout the day. The person in this role will serve as an important first point of contact for patients while helping the office stay efficient and attentive to detail.
Responsibilities:
• Welcome patients upon arrival, guide them through the check-in process, and ensure appointment information is entered correctly into office records.
• Manage incoming calls on a multi-line phone system, respond to routine inquiries, and direct messages to the appropriate team members.
• Support insurance-related administrative work by assisting with eye care claim processing and verifying patient information as needed.
• Prepare ...