Position Overview
Job Title: Front Desk Reception & Kennel Technician
Reports To: Kennel Manager / Owner
Position Summary:
We are looking for a reliable, enthusiastic, and compassionate individual to join our team as a Front Desk Reception & Kennel Technician. This role is a blend of customer-facing responsibilities and hands-on animal care. The ideal candidate is professional, detail-oriented, and passionate about providing excellent care to both pets and their owners.
Key ResponsibilitiesFront Desk Reception Duties:
- Greet clients warmly and provide excellent customer service in person, over the phone, and via email.
- Schedule appointments, check pets in/out for boarding, daycare, grooming, and training services.
- Process payments, maintain accurate client records, and manage reservations.
- Communicate clearly and professionally with pet owners...