Property Name: SPACE Luxury Rental Suites & Apartments (Pvt.) Ltd.
Employment Type: Full Time
Department: Front Office
Responsible To: Front Office Manager / Deputy General Manager.
Experience: 3-5 Years
Scope and General Purpose of Job:
Under the general guidance and direction of the Property Manager and within departmental standards manual, assists in overseeing and directing all aspects of Front Desk operations. To be fully conversant with all emergency and security procedures within the hotel, and take charge of any situation that may arise.
To maintain the highest standards of service and operational efficiency within all areas of responsibility.
To ensure there is a positive approach, which is actively pursued in respect of training and development of all departmental personnel.
MAIN RESPONSIBILITIES
Check out guests efficiently and without undue delay.
To ensure that all guest comments, including complaints, are dealt with in an effect...