We are seeking a highly professional and customer-oriented Female Front Desk Officer / Customer Support Representative to join our team. The ideal candidate should possess excellent English communication skills, a courteous personality, and the ability to provide exceptional customer service while efficiently managing front desk operations.
Key Responsibilities
Serve as the first point of contact for visitors and customers, ensuring a professional and welcoming experience.
Handle customer inquiries, complaints, and requests via phone calls, emails, and messaging platforms.
Provide prompt and effective customer support while maintaining high service standards.
Manage appointments, correspondence, and day-to-day front desk activities.
Maintain accurate records and coordinate with internal departments when required.
Ensure smooth communication between customers and the organization.
Perform administrative and clerical duties as assigned.
Qualifications ...