The Jackson Southtown

Experience breathtaking hotels in Jackson Wyoming like never before. Located near Yellowstone and Grand Teton National Park, our newly renovated extended-stay hotel puts you in the heart of it all, offering modern comfort and convenience.

Job Summary

We are seeking an experienced, customer-focused Front Desk Manager to lead our front office operations at the hotel. This individual will serve as both a working manager and a front-line guest service professional, providing exceptional service to guests while supervising, coaching, and supporting Guest Service Representatives. The Front Desk Manager is responsible for ensuring smooth daily front desk operations, maintaining high service standards, resolving guest concerns, and fostering a positive team environment that delivers memorable guest experiences.

Key Responsibilities