Description
We are looking for a detail-oriented Front Desk Coordinator to join our team in Menlo Park, California. In this contract position, you will play a key role in delivering exceptional guest services while managing reservations and administrative tasks and supporting the Senior Reservation Specialist,. This role requires strong organizational skills, excellent communication abilities, and a commitment to providing outstanding customer experiences.


Responsibilities:

• Process reservations, modifications, and cancellations with accuracy and efficiency.

• Maintain detailed guest records and profiles using Opera Cloud and other organizational systems.

• Assist with group bookings, including managing room blocks, confirmations, deposits, and billing.

• Provide high-quality guest service at the front desk and ensure thorough follow-up.

• Facilitate seamless communication between guests and internal teams to address inqu...