Lumino St Heliers is looking for an experienced and motivated Front Desk Coordinator.

Hours for this role:

• Monday 7.45am - 5.15pm
• Tuesday 7.45am - 5.15pm
• Wednesday 7.45am - 5.15pm
• Thursday 7.45am - 5.15pm
• Friday 8am – 2.30pm

What You’ll Do:

• Welcome patients with a warm, professional, and friendly approach, ensuring they feel comfortable and supported
• Coordinate appointment scheduling and manage the practice calendar to ensure smooth daily operations
• Maintain accurate and up-to-date patient records, including personal details and treatment information
• Respond to patient enquiries in person, online, and over the phone, delivering exceptional customer service
• Assist with financial processes such as processing payments, managing insurance claims, and discussing treatment costs
• Work closely with the clinical team to ...