The Front Desk Agent works to efficiently check guests in and out of the hotel in a professional and friendly manner with cheerful smart service ensuring guest satisfaction.    
 
Core Responsibilities:

• Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.


• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.


• Promptly, accurately and efficiently know how and where to post all charges.