Position Overview
Regular Hourly Full-Time
Nichols, NY, US
Salary: $16.00 Hourly
Front Desk Agent – Join the Team at Tioga Downs!
Do you love creating great first impressions and helping people feel welcome? At Tioga Downs, we’re looking for a friendly, detail-oriented Front Desk Agent to deliver exceptional service and make every guest experience memorable from check-in to check-out.
What You’ll Do:
+ Be the welcoming face of our hotel—greet guests and set the tone for their stay
+ Share helpful information about hotel amenities, services, and local attractions
+ Assist guests with requests, directions, and recommendations
+ Manage reservations, check-ins, and check-outs with accuracy and efficiency
+ Handle guest accounts, payments, and any necessary adjustments
+ Collaborate with housekeeping to ensure rooms are ready and available
+ Address guest concerns with professionalis...