Front Desk Agent (Luxury 5-star Hotel)

Job Description

We are partnering with a prestigious luxury hospitality group to recruit professional and service-oriented Front Desk Agents to join a high-standard hotel operation.

This role is ideal for hospitality professionals who are passionate about delivering refined service, understand 5-star standards, and take pride in creating memorable guest experiences.

Key Responsibilities

• Execute seamless check-in and check-out procedures, ensuring every guest transition is handled with 5-star efficiency, warmth, and accuracy.

• Manage guest folios with precision, including processing payments, handling foreign currency exchange, and ensuring all room charges and credits are correctly posted.

• Provide detailed informatio...