Position Overview
The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Compensation:$15+ an hour depending on experience
Responsibilities:- Balance cash at the end of each shift and generate reports for the next shift.
- Take reservations over the telephone, through emails and in person, including groups
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Welcome guests warmly, determine their needs, and manage the registration process.
- Handle guest check-ins, check-outs, and payment processing with accuracy.
Qualifications:- Availability to work flexible schedules, including weeken...