FRENCH SELECTION (FS)
French speaking Reservations Coordinator
Location: London
Salary: Circa £29,000 per annum plus lunch voucher and great benefits
Ref: 4313RF1
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1
The company: A well-established luxury hotel chain with a presence throughout the UK and globally
Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations
The role:
- Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner.
- Process, confirm, amend and cancel reservations accurately within the reservation systems.
- Provide detailed information to guests regarding hotel services, room availability and rates.
- Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experien...