Position Overview
Deliver exceptional service as a French-Speaking Senior Customer Support Specialist at Rippling. Your bilingual skills will help resolve complex product issues efficiently.
Rippling is looking for someone with at least 3 years of experience in customer roles, fluent in both English and French. This position focuses on directly engaging customers to optimize their experience with Rippling's integrated HR solutions. A strong problem solver with keen attention to detail and time management skills will thrive in this dynamic environment.
Key Responsibilities:
β’ Handle customer support for Ripplingβs product suite
β’ Oversee issues from commencement to resolution
β’ Use various communication methods to assist clients
β’ Provide feedback for product improvements
β’ Adapt to shifting responsibilities as needed
Requirements:
β’ Bilingual in English and French (Quebec)
β’ Availability: Monday-Friday, 9am-5:30pm ET
...