Position Overview
As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe
Working for a well-established global manufacturing business who operate in a niche industry. As the French Speaking Customer Experience Specialist you will be responsible for supporting customers across the globe with a particular focus on French customers.
Job Description:
Deliver excellent customer experience and support to internal and external customers for orders and general enquiriesEnsuring all requests are prioritised, organised and processed accurately and on time; taking ownership for resolutionMailbox Management: Ensure active management of CS France mailbox throughout the day Passing queries to relevant colleagues with as much information as possibleLead Qualification: Qualify all sales leads before passing to the sales teamOrder Processing: Process all sales orders...