Mercier Consultancy is proud to present an exceptional opportunity for a French Customer Service Representative to join a leading Telecommunications Giant, with relocation to Greece. In this pivotal role, you will provide top-tier support to French-speaking customers, addressing their inquiries and resolving issues related to telecommunications services.

Your proficiency in French will be essential in delivering clear and effective communication, ensuring a seamless customer experience. You will play a significant role in maintaining the company's reputation for outstanding service in a dynamic and fast-paced environment.

Responsibilities

• Provide excellent customer service in French regarding telecommunications products and services
• Assist customers with troubleshooting, service inquiries, billing questions, and technical issues
• Resolve customer complaints efficiently and with professionalism
• Keep accurate records of customer interact...