Role Details

Type of Support: Chat and email

Contract Duration: 6 months contract

Training Schedule: Open to shifting schedules (subject to business requirements)

Work Schedule: Open to shifting schedules (subject to business requirements)

Work Type and Location: Hybrid, Metro Manila

Expected Start Date: June 18, 2026

About Us

Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and operations.

The Role

We’re looking for French–English bilingual Customer Support Specialists to support customers using a thoughtfully designed, screen‑free audio product for kids. This role is ideal for support professionals who enjoy helping families, solving product and order‑related questions, and delivering warm, human support across digital channels.

You’ll work closely with a customer‑focused team, su...