Job Req Number:
Time Type: Full Time
Division: CHE - DSV Air & Sea AG (Air & Sea)
Location: Meyrin
Manager: Nabil Regraga

Freight forwarders in DSV act as a proactive interface between the customer and all relevant internal and external service providers.

Key Responsibilities

• Control, organize and monitor the entire transport process (pick up until delivery) as well as invoicing.
• Actively communicate with customers, DSV offices, agents, sales, subcontractors and carriers in the daily business.
• Accept customer orders and review all shipment and order‑related data and documents, recording orders (e.g. IMO/DGR Certificate, Country Regulations).
• Monitor job costing and profitability.
• Process vendor invoices according to the instructions of the Senior Team Lead and valid working instructions.
• Work on and resolve operational problems and issues, handling escalation management according t...