- Author Product Descriptions and functional specifications for all programme deliverables, ensuring each sprint

output is documented, validated, and traceable to business requirements.

- Lead business process analysis across the full Order-to-Cash cycle: ordering, pricing, credit management,

catalogue, returns, invoicing, and discount management - for all 8 EU markets.

- Identify and document gaps between current ERP workflows and the target platform; collaborate with the ERP

team to define and agree system configuration requirements.

- Plan and lead User Acceptance Testing (UAT) for each sprint; act as the primary UAT sign-off authority in

collaboration with the Delivery Manager/Product Owner.

- Facilitate focused, decision-oriented workshops with business stakeholders across commercial, logistics, finance,

and customer service functions.

- Design and communicate business change requirements to operational teams...