Position Overview
Responsibilities
Job Summary: As an eStore In-Store Shopper, you'll select, sort, and unload items to complete eCommerce online orders.
Key Responsibilities & Essential Functions:
Customer Service:
Selects merchandise from sales floor to complete customer online orders
Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
Makes decisions on customers¿ behalf if requested item is unavailable
Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
Returns extra / unwanted products to their proper in-store location
Communicates continuously with department Managers and Partners to locate product
Minimizes shrink ...