Job Description

Role Purpose: The Fraud & Operational Risk Manager is responsible for executing and strengthening first‑line fraud and operational risk management across the bank/fintech. The role focuses on fraud risk identification, monitoring, analytics, investigations, remediation, and control enhancement across products, channels, systems, and customer journeys.

This position plays a critical role in protecting the organisation against fraud, financial crime, and operational losses while supporting regulatory compliance, business growth, and customer trust.

Key Responsibilities Fraud Risk & Operational Risk Management (First Line) Identify, assess, and manage fraud and operational risk exposures across products, channels, systems, and processes. Maintain and enhance fraud risk assessments, risk and control matrices (RCMs), and fraud risk registers. Design, implement, and monitor preventive and detective fraud controls aligned to the organisation’s risk appetite. ...