Position Overview
Overview
At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. What you will be doing
Model Development & Training Design and implement telephony-optimised speech recognition models for APAC languages (English variants, Mandarin, Thai, Vietnamese, Indonesian, and more) Develop comprehensive AI model training frameworks using PyTorch on local and cloud GPU infrastructure Create and optimise data augmentation pipel...