Drive quality initiatives as the Quality Management Director at Fortinet in Burnaby, BC, focusing on improving products and processes for customer satisfaction.

Fortinet is seeking an experienced leader with a strong focus on quality management in the IT and telecommunications sectors. The role involves managing quality assurance initiatives, conducting root cause analysis, and enhancing team performance. A proven ability to oversee QMS and execute ISO audits is required.

Key Responsibilities: • Drive product quality improvement projects to completion • Analyze root causes of quality issues and define solutions • Maintain and oversee quality metrics dashboards • Support Technical Support with escalated quality issues • Conduct internal audits to ensure compliance with ISO standards

Requirements: • 10+ years in relevant fields, including management experience • Knowledge of hardware and software engineering practices • Strong analytical skills for performance ...