Gabrielli Truck Sales is seeking an experienced and driven Ford Service Manager to oversee daily operations of our Ford commercial truck service department. The ideal candidate will be responsible for managing technicians, advisors, workflow, customer satisfaction, warranty compliance, and departmental profitability while ensuring high-quality service standards for Ford commercial vehicles and fleet customers.
This leadership role requires strong operational knowledge, excellent communication skills, and the ability to lead a fast-paced service team focused on efficiency, safety, and customer retention.
Key Responsibilities

• Manage the daily operations of the Ford service department to ensure efficient workflow and timely vehicle repairs
• Supervise service advisors, diesel technicians, porters, and support staff
• Monitor shop productivity, technician efficiency, and labor performance metrics
• Ensure all repairs and...