Position Overview
Automotive Service Advisor
We are seeking a professional and customer-focused Service Advisor to join our dealership service department. The successful candidate will act as the primary point of contact between customers and the service team, ensuring a smooth and efficient service experience from vehicle drop-off to delivery.
Key Responsibilities
Greet customers and assess vehicle service needs Prepare repair orders and clearly explain recommended services Communicate between technicians and customers regarding vehicle status and required repairs Provide accurate estimates for repairs and maintenance services Schedule service appointments and manage workflow in the service department Ensure customer concerns are documented and addressed properly Maintain regular communication with customers regarding service progress Deliver exceptional customer service and build long-term c...