Position Overview
Job Description
Food & Beverage Supervisor
Purpose of the role
Taking conference and banqueting bookings and dealing with follow up correspondences.
Doing show rounds with customers and up-selling the hotels conference and banqueting facilities in the process.
- Ensure that function rooms are set up to the required standard
- To maintain an excellent level of customer care by ensuring that conference and banqueting delegates as well as hotel guestβs needs are met.
- Ensure that customers receive a courteous, friendly and efficient service at all times.
- Maintain close daily communication with the kitchen with regards to beverage as well as food needs for functions.
- Familiarise yourself with clients who use the hotel frequently relating to the days business.
- Point of contact on the day for conference and events
- Overseeing the setup of rooms, ensuring match clients spec...