Position Overview
Description
Principal Duties and Responsibilities (Essential Functions)
Ensure seamless coordination between front-of-house and back-of-house teams to deliver efficient and high-quality service.Monitor operations to maintain exceptional service standards, timeliness, and product quality.Maintain comprehensive knowledge of all food and beverage offerings, including wines and spirits.Oversee daily outlet operations to ensure efficiency, consistency, and adherence to brand standards.Plan, assign, and monitor daily workloads for outlet associates.Ensure all outlet facilities are clean, safe, and compliant with health and safety standards.Actively solicit guest feedback and implement operational improvements as needed.Analyze operational challenges and resolve issues in a timely and effective manner.Address guest inquiries and concerns professionally to ensure complete satisfaction....