Position Overview
Charming 40 bedroom 4* Boutique Hotel based on the KZN South Coast, (Southbroom area) is looking for a Food & Beverage Manager.
Duties:
Oversee and manage the Rooms Division, including Front Office, Housekeeping, Reservations, and Guest Services.
Ensure smooth day-to-day operations, delivering exceptional guest experience while maximizing revenue and controlling costs.
Maintain and enforce high standards of cleanliness, presentation, and service quality across all areas.
Develop and implement operational procedures, service standards, and departmental policies.
Monitor room occupancy, average daily rate (ADR), and revenue per available room (RevPAR), ensuring targets are met or exceeded.
Work closely with the Sales, Marketing, and Revenue teams to optimise room sales strategies.
Oversee staff recruitment, training, scheduling, and performance managemen...