Position Overview
Job Description
Assist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality.Monitor inventory levels and order supplies as needed to maintain optimal stock levels.Ensure compliance with health and safety regulations and hotel policies.Assist in recruiting, training, and supervising food and beverage staff.Schedule staff shifts and manage labour costs effectively.Conduct regular performance evaluations and provide feedback to staff members.Address guest concerns and complaints promptly and professionally.Monitor guest feedback and implement improvements to enhance guest satisfaction.Foster a customer-focused environment and encourage staff to exceed guest expectations.Assist in preparing and managing the departmental budget.Monitor revenue and expenses, identifying oppo...