Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
Adhere to Han’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.
Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.
Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.
Support and assist immediate superior towards achieving store and area results.
Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.