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Reporting to the Venue Management Team, the FOH Supervisor is responsible for overseeing the day-to-day front of house operations of the Gladiators Experience at the Birmingham NEC.
A key guest-facing role, the FOH Supervisor will coordinate arrival and entry processes including Contender Registration, The Vault, The Kit Room, The Locker Room and Merchandise areas, ensuring a seamless, organised and welcoming experience from first arrival through to departure.
The FOH Supervisor will integrate all front of house functions, aligning guest services, retail and admissions operations to deliver a commercially successful and customer-focus...