A Director of Operations is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

The Director of Operations is responsible for ensuring that restaurant staff are rightly positioned to serve guests efficiently, safely, and thoughtfully.  Whether FOH or BOH, the Director of Operations participates in operations and ensures that problems are identified & solved for the benefit of guests and staff alike.  They are in charge of operational set-up and the flow of people and food while on-shift.  They oversee operations – ensuring that they not only flow but excel.  Furthermore, they are called to lead strategically, to track performance, to anticipate needs, to solve operational challenges, to transition to colleagues well, and to collaborate with other directors to ensure that the busines...