Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

Achieve net profit growth for business

Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards

Manage the migration of accounts from transactional to Self Service

Manage the growth of active customer Account Base to increase client base

Maximise cross sell opportunities and strengthen client relationships

Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.

Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information

Comply with governance in terms of legislative and audit requirements

Check all transactions on a daily basis to ensure new business applications are cl...