FM Customer Operations Manager

Location: East London

Salary: £40,000- £45,000 per annum

Monday to Friday 40 hours (08:00am- 17:00pm)

Looking for a FM Customer Operations Manager to work for a leading Facilities Maintenance company based in London on an exciting yet highly sensitive contract within the public sector

Due to the nature of the contract requirements, you will also be required to go through a high level of security clearance and offer of employment is dependent upon your clearance.

Responsibilities

• Strategic management of the helpdesk team to ensure high levels of customer service, resource management & service delivery.
• Manage PPM and statutory planning in CAFM system to contract specifications.
• Manage PPM sub-contractor works, including timely issue of accurately worded and costed purchase orders.
• Conduct weekly/monthly labour planning meetings with Account Managers and Co...