The Role

Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.

What We Are Looking For In a Floor Manager

• Leading service on the floor and supporting the team to provide warm, friendly and efficient service according to our standard operating procedures.
• Ensuring our full allergy procedure is followed to protect the safety of our members, guests and team.
• Being visible on the floor and touching every table to check in on their experience.
• Getting to know members, remembering their names and building connections.
• Leading by example with consistency, clarity and fairness to drive a productive and happy team. Creating a sense of fun and community within the team.
• Coordinating tasks, delegating responsibilities and working with other departments to ensure efficient ser...