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⏰ Full-time

Floor Manager (Kuala Lumpur)

H&M Group
Location 📍 Kuala Lumpur, Malaysia
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

Job Description

As a Floor Manager, you’re be at the forefront of creating excellent customer experiences that go beyond the expected.

With a passionate and dedicated team by your side, you will lead with energy and purpose—setting the tone for a store environment that’s not only welcoming and inspiring but also drives results. Your leadership ensures every customer journey feels personal, genuine, and memorable, while your focus on service and operational excellence helps bring the brand to life on the shop floor.

Key Responsibilities

  • Deliver a high level of customer service through expert styling advice, strong product knowledge, and an engaging store experience
  • Analyse sales data and collaborate with the Store Manager to maximise department performance
  • Lead and motivate a team of Sales Advisors to consistently achieve service and presentation standards
  • Support recruitment efforts and ensure effective onboarding and tr...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Supervisors of Sales Workers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Kuala Lumpur, Malaysia