Position Overview
Purpose & Overall Relevance for the Organization:
You contribute to the store profitability by:
- Coaching and leading more junior colleagues on a consumer service and internal processes and rules
- Taking leadership responsibilities in the absence of the Store Manager/Assistant Store Manager
Key Responsibilities:
- Actively connect and engage with consumers entering the store
- Drive the store KPI's and contribute to store sales
- Responsible for improving and coaching on the consumer experience by executing company standards
- Train and coach store team on product features and benefits, and unique selling points clearly to address consumer needs
- Train the store team on all omnichannel related sales tools
- Manage merchandise delivery processing on the same day it arrives
- Keep an organiz...