Our Client, an AV Manufacturing company, is looking for a Fleet Support Analyst for their Miami, FL location. Responsibilities:


+ Point of contact for real-time escalation of fleet issues

+ Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze telemetry data, identify potential root causes, and implement preliminary diagnostic procedures.

+ Escalate unresolved issues and ensuring timely intervention by higher-level teams.

+ Document issue resolution processes: Capture detailed records of troubleshooting steps, findings, and solutions to inform future training and system improvements.

+ Analyze historical data and identify trends: Utilize data analytics tools to identify recurring issues, predict potential problems, and proactively implement preventive measures.

+ Communicate effectively and build trust: Collaborate seamlessly wit...